FAQ

Can anyone play at Digits 7 Casino?

All fun seekers who are at least 18 years of age are welcome to play at Digits 7 Casino.

Can I play games without spending any money?

Absolutely! Each game comes with a "Try for Free" option, allowing you to give it a whirl without spending a penny.

How do I register?

Where can I find my active bonuses and see how much I have left to wager?

Simply hit the "Sign Up" button above to land on the Inclave page. After filling out all necessary details, you'll receive an email for verifying your address. Just click on the verification link, and voila, your account is all set and ready to roll.

Can I cancel my bonus?

On the "Cashier" page, find the COUPONS section to view all active bonuses. Click "See more details" to view your wagering progress and requirements.

How do I make a deposit?

Look for the CASHIER/DEPOSIT NOW button in the header. For first-time depositors, fill out the requested information. You can proceed to deposit using any of our safe and secure methods. Remember, deposits must be made to your own account and using a credit card issued in your name.

When will my deposit be credited to my gaming account?

Deposits are transferred to your gaming account immediately. If you don't receive the funds after completing all required deposit steps, please contact Customer Support at support@digits7games.com.

Can I make a deposit with a different credit card?

Yes, you can add new credit card details when making a deposit.

How do I make a withdrawal?

To make a withdrawal:

1. Log in to your gaming account.
2. Click on the "CASHIER/DEPOSIT NOW" button in the header.
3. Select "Withdraw."
4. Fill in the requested information and enter the amount you wish to withdraw.

Complete your withdrawal request.

Please note that your account must be verified to make a withdrawal. Documents may be required to complete the verification process.

Do you have a minimum withdrawal limit?

Yes, the minimum withdrawal amount is $100.

Why can't I make a withdrawal?

If you have an active bonus on your account, withdrawals cannot be made. If there is no active bonus and you're still unable to withdraw, please contact the Support Team via Live Chat.

What is IBAN and SWIFT?

IBAN (International Bank Account Number) is used for international payments. SWIFT is the international code of your bank. They facilitate international banking transactions. If you're unable to find this information, please contact your bank for assistance.

How do I reset my password?

Enter your login email address and click "Forgot Password." You'll receive an Inclave Forgot Password email. Click the link inside to create a new password.

Why didn't I get a verification email?

Check your spam or junk folder. If you still can't find the verification email, contact Customer Support at support@digits7games.com.

Can I change my registered email address?

Yes, you can. Contact Customer Support for assistance.

Can I have more than one account?

No, only one account is allowed per person. If an old account is closed, you must request to have it reopened, as no new accounts can be created.

How can I change my personal information on my account?

Log in and go to "My Account." For some details, you may need to contact Customer Support at support@digits7games.com.

How do I unsubscribe from promotional emails?

To unsubscribe from newsletters, click the link at the bottom of a received newsletter. Alternatively, you can email Customer Support at support@digits7games.com.

Why didn't I receive promotional emails?

Please provide your Gmail account or create a new one and contact Customer Support for further assistance.

What is a Match Bonus?

A Match Bonus, or Deposit Bonus, is an extra playable balance based on your deposit amount. For example, a 100% Match Bonus on a $100 deposit will give you an additional $100, totaling $200.

What is a Welcome Bonus?

A Welcome Bonus is a match bonus or offer that can be claimed by a player who has not made any previous deposits.

What are bonus Playthrough Requirements?

Before requesting a withdrawal, you need to meet the Playthrough Requirements of the coupon you've claimed. The required playthrough amount is calculated as your deposit amount plus the bonus amount, multiplied by the playthrough requirement.

What are Free Spins?

Free Spins allow you to play a specific slot game without betting your real money. You can still win money but cannot lose, making them a great offer for both novices and professionals.

What are Comp Points?

Comp Points are awarded for playing slot games for real money at a rate of 100 Comp Points = $1. The minimum number of Comp Points you can redeem is 1,000 ($10).

For further assistance, you can contact Digits 7's Customer Service Support, available 24/7, at support@digits7games.com.